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Group policies and documents
Learn more about the things we stand for and how we operate
Opportunity for all
At Cox Automotive, we’re committed to supporting and celebrating individuality to create an inclusive workplace where everyone can bring their true selves to work. We optimise our differences in who we are, how we think, and our personal and individual experiences.
We are on a progressive journey; the work we are doing to build an inclusive and diverse workforce is structured around the core principles of educate, celebrate and inspire.
Cox Automotive is also committed to becoming an ‘employer of choice’ for women. We also champion a fair wage for all its team members and supply chain partners.
You can read our 2023 gender pay gap report here
Our five-year strategy will see us achieving greater diversity in our workforce, at all levels.
Ethical purchasing policy - suppliers
Cox Automotive purchases a wide range of goods and services required to operate our business, and we rely on a number of key suppliers to deliver our core services. Good working relationships with our suppliers are, therefore, central to our business's success. Our purchasing policy ensures that our business standards are integrated throughout the supply chain.
- We are committed to obtaining and retaining competitive goods and services, whilst also ensuring they are from sources which have not jeopardised human rights, safety or the environment
- We are engaged with the MSDUK network, We Connect, and are committed to actively seeking diversity in our supply chain
- We aim to develop strong relationships with our suppliers, based on mutual trust, understanding and respect plus shared ethical values
Statement on preventing human labour exploitation (modern slavery)
Cox Automotive is committed to ensuring that there is no modern slavery or human trafficking in our supply chains or any part of our business.
Modern slavery is a crime which results in the abhorrent abuse of the human rights of vulnerable workers. The company has a zero-tolerance approach to modern slavery and is committed to acting ethically and with integrity and transparency in all its business dealings and relationships. We implement effective systems and controls to ensure that modern slavery and human trafficking are not taking place either within our own business or in any part of our supply chain, in compliance with the Modern Slavery Act 2015.
We expect the same high standards from all of our suppliers, contractors and other business partners, and as part of our contracting processes, we include specific prohibitions against the use of modern slavery: in turn, we expect our suppliers to hold their own supply chains to these high standards.
You can download the Cox Automotive modern slavery statement here
Customer service
As you’d expect from an industry-leading organisation like Cox Automotive, we’re constantly striving to be the best at what we do. We’re always incredibly proud whenever we achieve and earn the recognition of our efforts through certifications and membership to organisations, which ultimately support our values. We hold membership to the British Safety Council and of our many other achievements, we’re particularly proud of our certification of:
Quality Management ISO9001: 2015
Quality Management (Bruntingthorpe) ISO9001: 2015
With a focus on delivering excellent customer service, we’re always working to enhance and increase our offering. As a member of the Institute of Customer Service, we constantly benchmark our performance, engage our employees and raise our standards to consistently give clients the best possible service.
